Jenn Collins

We can’t say enough great things about working with Jenn Collins! Before finding Jenn, we were completely lost in the home search process and didn’t even know where to start. From the very beginning, she took the time to explain every step clearly and made what felt overwhelming suddenly feel manageable. We were working with Jenn remotely from Brooklyn, and despite the time difference, she was incredibly responsive, organized, and on top of every detail. She truly took the time to get to know us as a family — what mattered most to us, how we live day-to-day, and what kind of home would actually fit our needs. Jenn also took no shortcuts. She carefully reviewed every property, flagged potential issues we never would have noticed, and made sure we felt confident and informed at every step. Her thoroughness, honesty, and genuine care set her apart from anyone we’ve ever worked with. We would recommend Jenn to anyone looking to buy or sell a home, especially if you’re navigating the process from afar. She made what could have been a stressful experience actually enjoyable — and we’re so grateful to have had her on our side!

As first-time home sellers, we were so blessed to have found Jenn! She patiently led us through the process and provided expert guidance at every step. I was so impressed with how fast she got to work and got us on the MLS. Her hard work and responsiveness never faltered throughout the process. If you're reading this review, there is no reason to keep looking for an agent - you won't find anyone better than Jenn Collins!

Jenn helped us find our first home and Not only was she there for us anytime we needed her, but she helped guide us through hurdles and hoops and did everything she could to help us get into a home that we truly love!

Jenn was incredibly helpful in selling my uncle's home after he passed away. She is very knowledgeable about the market and approach for selling. She has a very strong network of contractors and others who helped solve issues that arose during the selling period. She is flexible and very patient. Jenn is dedicated and committed to her clients -- she worked many days over the holidays to ensure the deal was closed. Most importantly, she is trustworthy!! I highly recommend working with Jenn and am so appreciative for her expertise and guidance.

Jenn is amazing- she supported us through the whole process of selling our home. She is professional, detail-oriented, and will work hard for your best interests. She helped us get our home ready and she was smart about strategy so that we didn't stay on the market long. I look forward to when we buy so that we can work with her again!

My wife and I finally got serious about buying our first home. After spending several weeks pondering whether to use lawyers/real estate agents in our family, we finally realized that we were too ‘high maintenance’ and that we would quickly torch our family relationships unless we found a professional. We were introduced to Jenn by a trusted advisor. We were initially impressed with Jenn’s demeanor— she was energetic but composed, professional yet warm, and she gave us confidence that she’d see to it that we’d find the right home. Jenn not only helped us find a wonderful house, she did a great job of helping us sort through the myriad inspections and contingencies and ultimately helped us close our transaction to our advantage. Part of Jenn’s deep skill is being sensitive to the needs of each spouse, and helping to bridge the gaps and translate towards a mutually positive result. In an incredibly stressful time, Jenn helped us move past our differences so that when it finally came time to sign we were all in. I cannot recommend Jenn highly enough—we are so thankful for her diligence and support throughout this process, and look forward to our continued friendship. —Daniel & Jeni, Orinda ‘19

Jenn was exceptional in helping us purchase our first home and we cannot rave enough about her. Purchasing over the holidays with a newborn in tow was challenging on so many levels. We had a lot to learn about the home buying process and Jenn patiently provided information at every step. She took care of every detail with great attention and at lightning speed, and we felt completely safe in her most capable hands. If you need an agent, look no further. You'll be happy you picked Jenn.

I met Jenn first in the summer of 2017 while I had begun the process of moving from Seattle back to the Bay Area to be closer to my family. After getting acquainted with Jenn my daughter and I felt confident to have Jenn help me with my search for a new home. I agreed to have new listings in my desired areas emailed to me on a daily basis to keep me informed and updated about the housing market in the Bay Area. During occasional visits to the Bay Area, Jenn was able to show me homes that I might consider even though I was not ready to buy yet, since I had to sell me Seattle home first. Once I had sold my home I was ready to seriously look for a new home and it didn't take long to find and buy a condo in my desired area. Jenn took care of me in the most efficient way, she always responded to my questions and concerns right away with no delays. I cannot describe in words my gratitude and thanks towards Jenn helping me during the sometimes stressful process to find a new home that I love. Jenn's positive and sunny disposition and her excellent knowledge exceeded my expectations. She is the Best !

Jenn was highly recommended to us by our friend when we were ready to purchase our first home. Jenn is extremely knowledgeable and provided us with realistic expectations with the type of market we were in. We had a lot to learn and she assured us we wouldn't be overwhelmed. Jenn treated us with the utmost professionalism and like a friend. She was attentive and quickly found a home that fit our style. Jenn would not hesitate to view a property on our behalf at the drop of a hat. She always went above and beyond for us to make sure no opportunity was missed. We could not be happier with the service we were provided and would highly recommend her for anyone interested in buying a home.

As a couple of empty-nesters, my husband and I decided to take advantage of the hot real estate market to downsize after 19 years of living in the same 2-story townhouse. But we felt overwhelmed of where to start making such a huge transition. Jenn Collins brought a positive "can-do" attitude to our first meeting. She created a project timeline, advised us on renovations, and coordinated all the spinning parts to come together at the end--on time and on budget! When unexpected road bumps occurred, Jenn advised us how to deal with them and kept everything on course. Jenn always responded promptly to our questions by text, by email, or by phone. She ran a marketing campaign online and in print, and the open house was a smash success! Our home sold with multiple offers well above the asking price.

Jenn is incredible! She has our highest recommendation. We were referred to Jenn by some friends and knew at first conversation that she'd be our agent if/when we were in the market. In a random turn of events, we decided to make an offer on a house we found on our own. We called Jenn to represent us in the transaction and we know without a doubt that her speed, advice and clean offer got us the deal. She walked us through every step of the process - was unbelievable proactive and responsive and took time to explain everything. She connected us with our lender, our insurance agent, our inspectors and more. She is AMAZING.

We were referred to Jenn by our Mortgage Broker, who also happens to be a friend of ours, so we had a high level of trust in his recommendation. We had not purchased a home in over 10 years, and Jenn was an amazing partner in helping us navigate the process and ultimately find our new home. She is everything you would look for in an agent - organized, detail-oriented, personable, knowledgeable, and responsive. Her communication and listening skills are excellent, as she was quickly able to find homes with the features that were most important to us. Her advice and guidance was spot-on, and she worked quickly and diligently behind the scenes to ensure that our offer was accepted and that our transaction closed smoothly. We could not be more satisfied with the level of service she delivered!

Having been part of numerous real estate transactions, we recognize Jennifer Collins to be a unique Real Estate Professional, and would like to strongly recommend her for the following reasons: •Jennifer is a superb communicator, giving timely accurate feedback on all aspects of the real estate sales process. •From the onset, Jennifer gives a lot of attention to understanding what you like about your property to optimize her selling efforts. •She develops insights to both buyer and seller of understanding each parties interests and requirements. •She makes the extra effort with showings. Her attention to open houses is unrivaled in terms of holiday and seasonal themes. •She’s virtually always available to respond to questions and concerns. •She provides thorough and timely follow-up’s after showings. •Once a sale is secured, she is diligent through contract milestones, inspections, funding and the escrow process. •She is the consummate professional. Dennis & Donna McHugh San Ramon

As first time home buyers, there was so much to learn! We wanted to pick a realtor that we trusted and who knew her stuff! We were so pleased with Jenn’s ability to walk us through the process and the hand holding that is needed at times with the competitive market out there. We were impressed with Jenn’s professionalism but also her natural ability to treat you like a friend. At the drop of a hat, she’ll meet you to check out a new home on the market, or prep the paperwork to get an offer ready. Every demand was met with a smile and she can work fast! The final house we bid on could have slipped out of our fingers had Jenn not done her magic behind the scenes making sure the other agent was reading the fine print in our offer, showing how competitive we truly were. She is persistent, professional, and poised. That dream house is now ours thanks to her! I would recommend Jenn to any friend out there, knowing that they would be in great hands.

We've worked with Jenn very closely the last few months because she helped us bought our dream home and also selling a condo we owned. Jenn is very responsive and offered lots of valuable guidance to educate us and help us made the most informed decisions. She also has worked very diligently behind the scene, especially with the other party's agent to make sure the transactions go smoothly. We've encountered sooo many things that were unexpected in both transactions and Jenn was able to guide us to navigate and resolved those issues. Frankly, we were skeptical about real estate agent until we experienced how complicated these transactions can be and its so so so thankful that Jenn is on our side. Look no further if you want a real estate professional to assist you with the most important financial asset in your life.

This was our first time buying a home and Jenn made the process so easy, seamless, and as stress free as possible. She was always happy to go above and beyond.. Would go over to the house to take photos, videos, measurements for us, since we did not live close by. She was extremely knowledgeable, responsive, and reassuring. She booked and attended all inspections and she saw everything through up until the final step of the way. I would recommend Jenn to anyone buying or selling a house.. You will not be disappointed !

Jenn is amazing! As a first time home buyer this process can be a bit scary and stressful. Jenn was there with us for every step of the way, taking the time to really explain the process step by step which is really helpful for first time buyers. She is extremely knowledgeable, and ensures that you know and feel comfortable with the process. She listened to us and understood our needs and wants and really helped our family find the perfect home!! If you're looking for a real estate agent look no further! Jenn is incredible :-)